Welcome to Emeldi Group

What's New

18. 08. 2010
Emeldi rolls out TeSHOP 2.0
TeSHOP 2.0 is Emeldi's latest improvement to its Telecom product portfolio.
Version 2.0 has shifted more of its focus towards a shopping-scenario-centric paradigm better suited to satisfy the ever-evolving business & marketing goals of a telecom operator.
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26. 03. 2010
Telefónica O2 Slovakia released E-portal delivered by Emeldi

E-portal is a large and ambitious self-care portal application and it is officially called Moje O2. As a single sign-on portal system, E-portal takes on the role as O2 Slovakia’s new primary face to the online world by integrating all of O2 Slovakia’s distributed customer self-service web applications (such as o2Active, E-Shop, O2Forum, E-Recharging, bulletins, etc.) into a single-point of service web portal. You can find this application on address www.sk.o2.com/moje-o2

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15. 01. 2010
Emeldi successfully sets up and implements KBA Grafitec’s new CRM system

KBA-Grafitec, a member of Koenig & Bauer family, and one of the world's leading manufacturers of printing presses, has successfully adopted Salesforce's CRM system with the help of Emeldi "Salesforce’s partner in the Czech Republic" and its consultancy services.

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03. 11. 2008

Telefónica O2 Czech Republic has launched new e-shop implemented by Emeldi Group

Telefónica is introducing new convergent Telecom Electronic Shop implemented by Emeldi Group. This new e-business solution covers entire service and product portfolio of Telefónica O2, Czech Republic residential market segment. Emeldi TeSHOP is one of the first fully convergent telco solutions for fixed and mobile lines of business. It allows Telefónica’s customers to receive same services, from the convenience of their home, as they are used to receive when they make a trip to Telefónica shop or when they call Telefónica’s call centre.
Emeldi Telecom Electronic Shop is highly flexible off-the-shelf solution which supports processing orders for Telecommunications services in automated way and  in real time. It allows replacement and integration of several separate Portal applications thus delivering a customer convenience of a Single Point of Service. 

Emeldi solution consists of six main building blocks:
  • Content Management System supporting user friendly administration, editing and advanced order monitoring
  • Product Catalogue configured for easy modification by business users
  • Business rules with detail settings for each ordering scenario
  • Order entry and validation working in fully integrated fashion (online mode) or independently from backend systems (offline mode)
  • Presentation logic with configurable scenarios and page flows, business rules for each scenario, product searching and comparing, SEO and Google analytics.
  • Integration logic for smart and easy integration with all backend systems, features like product catalogue and stock synchronization, standardized interface to ordering systems, on-line payment, agents for Telesales / Back Office support, database of bad payers and bad credit customers
TeSHOP solution implemented by Emeldi Group opens the opportunity for Telefónica O2 to offer to their customers enhanced  and convenient customer contact and improved quality of service – all from the convenience of their home or office.

Who We Are

The Emeldi Group is a specialist provider of value-added Business and IT Consult services as well Integrated Software Products to the Communications and Media Sectors. The group comprises 4 distinct companies, each one offering a high level of synergy with the others, and all dedicated to enhancing and developing the Emeldi Brand and the experience of our customers:

Contact

Emeldi Ltd, UK

42 Knightsbridge Court
12 Sloane Street
London, SW1X 9LI
United Kingdom
Tel.: +44 (020) 7235 8466
Fax: +44 (020) 7245 8234
Email: info@emeldi.com

Emeldi Software Services s.r.o.

Balbínova 6
120 00 Praha 2
Czech Republic
Tel.: +420 221 592 310
Fax: +420 221 592 319
Email: info@emeldi.cz

Emeldi Software Services Slovakia s.r.o.

Aupark Tower, Einsteinova 24
851 01 Bratislava
Slovakia
Tel.: +421 232 113 444
Email: info@emeldi.sk

Our satisfied customers